Skip to main content
AT&T Community Forums



1 Message

Sun, Jan 8, 2017 5:57 PM


Okay I recently upgraded my phone to an iPhone 6s in space grey the box is unopened and I'd like to switch to the color silver, it's also been less than 14 days since the purchase can I switch it?


Accepted Solution

Official Solution


New Member


25.7K Messages

4 years ago

Take it back to a local AT&T Corporate Store. You will probably need to pay a small restocking fee. Hopefully they will have the silver color in stock...


Good luck...

Gary L

ACE - Expert


15.8K Messages

4 years ago

@Skysco Where did you purchase it?


AT&T charges $45 restocking for returns (opened or not). 



  • Rember the Golden Rule: Treat others how you would like to be treated.
  • Just because my answer does not solve your issue (or agree with you), it may still be correct information...
  • Stating a fact about how something works, is NOT taking sides, it's just stating a fact...
  • Information provided might not be for "you" only, it might be clarification for other community members.
  • This is the public AT&T Community Forum (not AT&T support), please do not post personal info.
  • When provided an answer, please click "Accept solution" which helps other people to find an answer more quickly.
The (very) fine print - This footer is at the bottom of all my posts, its particulars may, or may not, apply to you & your post.
Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Get started...

Ask a new question