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Contributor

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1 Message

Sat, Jan 5, 2019 5:00 AM

Ex keeps remote forwarding my calls

My friend has an iPhone and her ex keeps forwarding her calls to his phone remotely. How can she stop it from happening? And is there a way to disable call forwarding all together?

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sandblaster

ACE - Expert

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35.8K Messages

a year ago

@TrinasHot There is no way to forward calls remotely I’ve ever heard of. Call forwarding is set up on the phone, so yes it can be turned off. Call forwarding is normally set to forward to voicemail. I suspect, though, this is not call forwarding but “calls on other devices”. Tell your friend to check her phone settings and make sure “calls on other devices” is turned off and that call forwarding is either off or set up to forward calls to voicemail, not some other number.

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Gary L

ACE - Expert

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15.8K Messages

a year ago

@TrinasHot I don't know how they could do that remotely. Unless they have her access information and are calling AT&T and having them do it somehow??

 

The other way to stop it would be a personal protection order, this is definitely harassment. These things generally get worse before they get better.

 

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Gary L

ACE - Expert

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15.8K Messages

a year ago

@sandblaster Good call. That likely still would have required access to a password to set, but could have been enabled even before they were an ex...?

 

 

  • Rember the Golden Rule: Treat others how you would like to be treated.
  • Just because my answer does not solve your issue (or agree with you), it may still be correct information...
  • Stating a fact about how something works, is NOT taking sides, it's just stating a fact...
  • Information provided might not be for "you" only, it might be clarification for other community members.
  • This is the public AT&T Community Forum (not AT&T support), please do not post personal info.
  • When provided an answer, please click "Accept solution" which helps other people to find an answer more quickly.
The (very) fine print - This footer is at the bottom of all my posts, its particulars may, or may not, apply to you & your post.
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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