The new iPhone 15
K

New Member

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2 Messages

Tuesday, May 19th, 2020 3:49 PM

Everyone who calls me who I don't answer the phone for hears "Your call cannot be completed as dialed"

I am using an iPhone 11 Pro. Everyone who calls me, and then I don't end up answering, will hear the following prompt "your call cannot be completed as dialed". I tried to hold down the 1 key on the dial pad on my iPhone to see if my voicemail was not set up and it appears to be set up. I can't change my voicemail either it gives me the following error code "The operation couldn't be completed. (com.apple.mobilephone error 1035.)

Community Support

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230.7K Messages

4 years ago

Hi @ktsternfels,

 

Thank you for reaching out. We are more than happy to look into this for you.

 

We suspect that your visual voicemail application may need to be set up or reset as a result of the error code you are getting. Please follow the steps to set up your visual voicemail and also use the troubleshooting tool to fix the error.

 

Let us know if this helps.

 

Doyin, AT&T Community Specialist.

ACE - Sage

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116.6K Messages

4 years ago

If you did not set up your voicemail with AT&T within the first 60 days of having your account, you have to call AT&T to have your voicemail box reset.
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