The new iPhone 14
wuzihao's profile

New Member

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2 Messages

Wednesday, December 7th, 2022 6:00 AM

ESIM

Hello, my iPhone originally had an ESIM for ATT, but I accidentally deleted it and wanted to recover the ESIM mobile phone number. Is that okay? Thank you.

ACE - Sage

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104.2K Messages

2 months ago

Contact AT&T directly.  They can provide a new esim with existing number. 

ATTHelp

Community Support

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207.6K Messages

2 months ago

Hey there @wuzihao, we'd be happy to provide you with the steps to easily gain a new eSIM for your number and device. 

 

In order to get a new SIM, you'll need to access your online AT&T account and follow these steps:

  1. Go to your myAT&T account overview.
  2. Scroll to My devices.
  3. Choose Manage for the device that needs a new eSIM.
  4. Scroll to Options & settings and select Get a new eSIM.
  5. Confirm your selection to Get a new eSIM.
  6. Follow the prompts to complete your eSIM setup.

We're glad we were able to help and provide you with this detailed information! Feel free to reach back out to let us know how these steps worked for you!

 

Thanks for seeking help from the AT&T Community Forums.

 

Lynn, AT&T Community Specialist

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