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onetime4show's profile

New Member

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4 Messages

Thursday, November 17th, 2022 9:10 AM

eSIM I just downloaded for my 6th generation iPad Pro says there is no service

I just added another line for my 6th generation iPad Pro and downloaded an eSIM card and after I installed it and powered off/on and there is no service.  I even reset the iPad and network settings and nothing is working.

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Official Solution

ATTHelp

Community Support

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207.2K Messages

2 months ago

Hello, @onetime4show! We want to help you activate the eSIM on your iPad!

 

We thank you for letting us know you the steps you have already taken to activate the eSIM.

You should also try activating the iPad first, this will allow you to then add eSIM information by entering the phone number and billing zip code.

 

Please let us know if this information was helpful, and we welcome any additional questions you may have.

 

Thank you for reaching out to the AT&T Community Forums!

 

Rachel, AT&T Community Specialist

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