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1 Message

Thu, Jul 12, 2018 6:50 PM

Dropping calls

We just got new iphone 8s through at&t three days ago and my fiance is having major problems with calls getting dropped.  He says he has full bars for service but he can't hold a conversation without it dropping the calls. My phone's touchscreen has been acting up.  I try clicking on something and my phone is froze and it won't register that I'm trying to click.  These are expensive and BRAND new phone.... so we would appreciate it if they worked properly...

Thank you. 


Accepted Solution

Official Solution


ACE - Sage


72K Messages

2 years ago

You have to contact Apple for warranty replacement.  ATT will take returns if you change your mind, but rarely on defective phones.  

🐾 I don’t work for AT&T. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

“Lack of planning on your part does not constitute an emergency on my part” 🆘 Dont expect normal any time soon.

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