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Urs's profile

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Thursday, June 8th, 2023 11:56 PM

Does Active Armor protect your phone from signal being hijacked?

Our home wifi system was recently found to have been hijacked.  since the incident we have had issues with our phones.  Going from poor to no connection, when we used to have 3-4 bars, not received text messages, especially from each other.  Does Active Armor prevent us/our signal from being hijacked?  Is there a way we would be able to have our phones checked or be issued new IP addresses? 

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Community Support

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229.6K Messages

9 months ago

Hello, @Urs! We understand the importance of protecting your devices from being hacked.

 

Active Armor will protect your devices from being hacked and is included with your internet service. 

 

You can upgrade to our AT&T Active Armor Mobile security plan that protects from annoying spam calls. Secure personal data for $3.99 per month.

 

The Active Armor Mobile Security app provides the following services:

  • Auto Fraud Call Blocking: Detects and blocks calls from likely fraudsters before they reach you.1
  • Spam Risk Call Blocking: Blocks or sends calls to voicemail if identified as Spam Risk.1
  • Nuisance Call Alerts: Labels potential nuisance calls from telemarketers, surveys, and more.2
  • Nuisance Call Controls: Choose call categories to accept, block, or send to voicemail.3,4
  • Unknown Calls to Voicemail: Automatically sends callers to voicemail if they are not in your address book and blocks other numbers in your personal block list.
  • Personal Block List: Add individual unwanted callers to your own block list.5
  • Device Security: Helps protect your data from mobile threats.6
    • iOS: Passcode Check and System Updates
    • Android: Passcode Check and App Monitoring
  • Breach Reports: Informs you about corporate data breaches

If you have any other questions, please let us know. Thank you for reaching out to AT&T.

 

Kenetra, AT&T Community Specialists

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