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Contributor

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1 Message

Tue, Sep 20, 2016 8:44 PM

Do you need to transfer SIM card to a new iphone?

I am upgrading from an iPhone 6 Plus to an iPhone 7 Plus. When activating the new phone, do I need to move my old SIM card from the 6 Plus to the 7 Plus, or can I just use the new card which is included with the 7 Plus?

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sandblaster

ACE - Expert

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43K Messages

4 years ago

You can do either but is normally best to use the new SIM card that comes with the new iPhone. You will need to activate that new SIM card. Once you activate the new sim, the old sim will be deactivated. 

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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sandblaster

ACE - Expert

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43K Messages

3 years ago

@1Adira Yes, you still keep your number. You need to call and get the new SIM card activated with your number.

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

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1 Message

4 years ago

Not necessarily. I got 2 text messages from AT&T asking me to visit their store to get a new SIM. So I did tonight. Manager examined iPhone7 & asked if there were any problems with calls or data usage using LTE, like internet browsing using LTE & not WiFi. I said no. She stated then it is not necessary: especially when phone functions fine and has no connectivity issues, & phone displays AT&T logo next to the WiFi icon. The SIM card I currently have in iPhone 7 with iOS 10.0.1 was transferred from prior iPhone5 at Apple Store.

Contributor

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2 Messages

3 years ago

my iPhone was stolen with my old sim card and i was sent a replacement because my screen was broke but in that process my old phone was stollen can i still keep my same phone number even if my old sim card is gone?

 

Contributor

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2 Messages

3 years ago

my iPhone 7s screen was cracked and i just had a replacement sent to me so in the mean time i still had to use my old phone and was supposed to turn it in but now I can not it was stollen yesterday with my original sim card. will I be able to keep my existing phone number without that sim card?

New Member

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1 Message

7 months ago

I just upgraded my iPhone 6 to a 7 and switched out the SIM card. Everything transferred to the 7 except for my music albums. What happened?

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