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3 Messages
Wednesday, January 4th, 2023 2:40 PM
@ATTHelp I need to request carrier visibility so that I can see other providers (i.e Verizon, Sprint). Please advise.
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5 months ago
- This is not the same as device unlocking. The iPad is already SIM unlocked, it is the eSIM that is showing AT&T as the only option.
- I do not have an account with AT&T and was told this was not required.
- I read this thread and have a similar problem.
I can and will provide my device serial/IMEI to get this process completed, and I thank you in advance!
@ATTHelp
Community Support
215K Messages
Hey there! We are here to help with you with carrier visibility, aearley
We understand that you need to request carrier visibility, but in order to further assist you will need to have an active AT&T account.
Thank you for contacting AT&T Community Forums.
Ashley, AT&T Community Specialist
@ATTHelp I have an att account however I do not have a plan or anything
Hello there, aearley.
Based on your carrier visibility concern. Kindly note that in order to provide support, you will need to have active service with AT&T.
Rasheedat, AT&T Community Specialist
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aearley
New Member
•
3 Messages
5 months ago
- This is not the same as device unlocking. The iPad is already SIM unlocked, it is the eSIM that is showing AT&T as the only option.
- I do not have an account with AT&T and was told this was not required.
- I read this thread and have a similar problem.
I can and will provide my device serial/IMEI to get this process completed, and I thank you in advance!
@ATTHelp
0
0
ATTHelp
Community Support
•
215K Messages
5 months ago
Hey there! We are here to help with you with carrier visibility, aearley
We understand that you need to request carrier visibility, but in order to further assist you will need to have an active AT&T account.
Thank you for contacting AT&T Community Forums.
Ashley, AT&T Community Specialist
0
0
aearley
New Member
•
3 Messages
5 months ago
@ATTHelp I have an att account however I do not have a plan or anything
0
0
ATTHelp
Community Support
•
215K Messages
5 months ago
Hello there, aearley.
Based on your carrier visibility concern. Kindly note that in order to provide support, you will need to have active service with AT&T.
Thank you for contacting AT&T Community Forums.
Rasheedat, AT&T Community Specialist
0
0