AT&T Holiday Deals & Gifts - Don't miss these holiday deals on the latest devices!
The new iPhone 14
Menciastulio63's profile



1 Message

Mon, Aug 13, 2018 11:43 PM

Did receive email

I tried to unlocked an iPhone n never got the email to confirm n tried doing again and it saids waiting for email confirmation can you help 

Accepted Solution

Official Solution


Community Support


204.1K Messages

4 years ago

Hi, @Menciastulio63,


Have you checked your spam filter? The confirmation email may have been misdirected there. It can take up to two business days to complete the unlock process.


Have a great week!


James, AT&T Community Specialist

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.