The new iPhone 15
yves228's profile

Tutor

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6 Messages

Tuesday, October 23rd, 2018 9:34 AM

Device unlock problem

 Hello, I made a request to unblock my iphone 5c since 10-19-2018 and when I check it is written : We're reviewing your unlock request now. Please allow two business days for processing.
We'll email you soon with a decision on your request.

Someone  can help me please?

ACE - Sage

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117K Messages

5 years ago

Did you check on the unlock with the confirmation number?

https://www.att.com/deviceunlock/#/

 

Tutor

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6 Messages

5 years ago

i even tried to request again but i get the same message like : Look like we're already processing a request for this IMEI . check your request status for more info..

ACE - Sage

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117K Messages

5 years ago

And did you request the status?  The option is on the same page as unlock request, but you need the confirmation number from the email.  

 

Tutor

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6 Messages

5 years ago

yes i tried everything.. 

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