New Member
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3 Messages
Device Unlock is failing
The unlock page keeps saying that the device is "doesn’t match an AT&T device". Yet this is an iPhone 11 RED from AT&T. I tried multiple times and from different browsers with the same results. This is a used phone that i got on secondary market in pretty poor shape externally and i am trying to restore it to functional condition.
Constructive
Former Employee
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32.9K Messages
4 years ago
did you try as a non customer? If it’s an older phone then it may not be able to be unlocked as they have been purging old imei from the database
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