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What is happening with 3G?
S

New Member

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11 Messages

Sun, Jul 4, 2021 6:38 PM

Device unlock help, this is getting really annoying.

I have requested a device unlock request on the  AT&T portal and I messed the request by not confirming my unlock request and now the request is stuck on "pending". It is already 34 days since then, the request is still "pending" and I am tired of putting requests on forums. @Constructive  and @dwill05  were kind enough to reply on my forum thread but that was not enough. I have not received any help from AT&T support, which is much needed as I am out of options. So, I request @ATTHelp  to kindly look into the matter. This is really urgent.

ACE - Sage

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90.4K Messages

5 m ago

Is calling and speaking to Advanced tech support does not resolve the problem, the next thing to do is file an FCC complaint online

dwill05

ACE - Master

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6K Messages

5 m ago

Everything that can be said has already been said in the other thread.

New Member

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11 Messages

5 m ago

Hello mr @lizdance40  thanks for replying. Can you explain to what exactly do you mean by “advanced tech support”. ATThelp on twitter sent me a number to talk, but this number required an active AT&T number to correspond.

ACE - Sage

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90.4K Messages

5 m ago

@satan180799

If you aren't an AT&T customer, don't bother, they won't talk to you.

Try an FCC complaint online. 

New Member

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11 Messages

5 m ago

Okay then mr @lizdance40  and mr @dwill05 , thanks for you advice. I am going to report the issue in FCC complaint. What do you guys think about the time duration that it takes to resolve unlocking issue?

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