Denied Unlock Request - Why do you lock my phone in first place?
I bought a new iPhone X about one month ago from BestBuy. I paid in full ($1300+). It's Verizon version iPhone X, it suppose to be carrier free. When I try to use another sim card, it said sim card not supported. I went to BestBuy, a representative told me I should contact AT&T to unlock my phone since it was activated using a AT&T sim card. I am a AT&T PREPAID (GoPhone) customer. I submit a unlock request and got denied. The reason is "Looks like your account hasn't been active for at least 6 months." What should I do to unlock my phone?