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astu92's profile

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25 Messages

Wednesday, January 4th, 2023 5:18 AM

Delayed notifications from apps & messages

For quite a few weeks I’ve been having an issue with delayed notifications. The first time I receive the notification it will say something like “5 min ago” or “9 min ago” etc. The time varies, but they are intermittently delayed. I cannot make it happen on demand. It is happening with apps and text messages. I am also having an issue where my iMessages will be received delayed and will also come through as a text message and iMessage. It doesn’t matter if I’m on Wi-Fi, 5G, etc. I have been to Apple 4 times, have gotten a new SIM card and have gotten an entirely new phone. Nothing is helping. I have reset the phone, tried restoring from a backup and restoring from Apple ID. I have gone through every diagnostic and settings option possible. Apple is saying my only next step may be to start over with a completely new Apple ID in which case I will have to start over brand new. Has anyone experienced this or have a solution? Thank you! 

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25 Messages

1 year ago

Interesting that you guys are in AZ because I am too! I went a cruise and the problem completely disappeared and as soon as I came back the problem came back!

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12 Messages

1 year ago

I've been with AT&T for almost 20 years so its disappointing I will have to pull the plug and switch providers, but at this point I've exhausted everything including what the OP has suggested above. This is definitely a provider issue... but what is frustrating even more is even their highest tier of support (I've spent hours) says they don't have a lot of these tickets coming through and made me feel like this was silo'd to my device. Clearly the internet tells a very different story.

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8 Messages

1 year ago

I am literally at the apple store at fashion square mall right now as I type this message and she said she gets several people a day complaining about the same problem and it’s all AT&T. She said it’s definitely carrier specific 

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12 Messages

1 year ago

Well that answers that. Are they aware of any documented solution or timeline for AT&T customers? I swear when I go into the AT&T store they look at me like "We've never heard of this before". Even when they have escalated me to their Customer Service (Top Tier Support) I get the same feedback. I don't want to switch providers but this is rediculous for them not even to say "We are aware of the issue".

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2 Messages

1 year ago

Also in AZ here too. Finally after weeks of the frustration from is (I assumed it was because my iPhone is 2.5 years old and cracked) I went to get a new iPhone. ATT rep told me is a specific issue between apple/iMessage and ATT network. There’s no resolution yet and even buying a brand new iPhone, I’m likely to have the issue still. 

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2 Messages

1 year ago

Also in AZ here too. Finally after weeks of the frustration from is (I assumed it was because my iPhone is 2.5 years old and cracked) I went to get a new iPhone. ATT rep told me is a specific issue between apple/iMessage and ATT network. There’s no resolution yet and even buying a brand new iPhone, I’m likely to have the issue still. 

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12 Messages

1 year ago

@Howlee is your issue specific to messages only? Mine is for any type of notification (5-12 minutes delayed).. so the whole Apple/iMessage and ATT Network response does not hold true to that. Maybe how AT&T talks to Apple's network is possible but it's so strange how it affects some but not all. One thing I've noticed as a pattern is that delayed notifications only happen when the phone is asleep. If I'm actively using it seems to work fine.. but once I put it down and turn the screen off is when the delays start happening.

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25 Messages

1 year ago

@xecutiv83 the same thing happens to me too. It’s intermittent from all apps, not just messaging and once I wake the phone up, it will start receiving the delayed notifications.

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3 Messages

1 year ago

I live in AZ, had this issue since iOS 16.2 beta came out. I think its just AT&T, my friends do not use AT&T and have 0 issues. Whilst my friends, and myself included, who have AT&T, have this issue. It's EXTREMELY annoying. This happens with every app that I receive notifications from.

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25 Messages

1 year ago

@cartern that’s when it started happening for me too!

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