Defective iPhone 12 Pro
I received my iPhone 12 Pro last week. It is now stuck on the "restore my phone" screen after following
directions from Apple support to resolve the issue of it constantly rebooting. I need to exchange it for a new phone, however I purchased it with the current trade in promotion and would like to not lose the promotion (obviously) in the event I have to wait for a new device to be shipped. Also because of the current state of the phone I can't remove my personal data either.
What is the solution?