The new iPhone 15
Mtorres112's profile

1 Message

Friday, November 10th, 2023 12:11 PM

Current status for unlock device request- Denied

It doesn't let me unlock my iphone. I submitted a request and confirmed it. I checked my unlock device request status and It immediately denied it since I am not using the at&t network. Please Help me. 

What are my next options? 

My request number is ( Edited as per community guidelines)

Community Support

 • 

229.9K Messages

4 months ago

Hello @Mtorres112,

Please be mindful about sharing your personal details like, Phone number, email id, IMEI number, account number, last name, Credit/Debit card number, order number, Driver licence details, address. This is a public forum and your privacy is very important to us. As per AT&T Community Forum's guidelines http://sm.att.com/b9b8aa02 your personal details will be scrubbed. Have a great day!

Regards,
AT&T Moderator

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.