The new iPhone 15
Mtorres112's profile

1 Message

Friday, November 10th, 2023 12:11 PM

Current status for unlock device request- Denied

It doesn't let me unlock my iphone. I submitted a request and confirmed it. I checked my unlock device request status and It immediately denied it since I am not using the at&t network. Please Help me. 

What are my next options? 

My request number is ( Edited as per community guidelines)

Community Support


229.9K Messages

4 months ago

Hello @Mtorres112,

Please be mindful about sharing your personal details like, Phone number, email id, IMEI number, account number, last name, Credit/Debit card number, order number, Driver licence details, address. This is a public forum and your privacy is very important to us. As per AT&T Community Forum's guidelines your personal details will be scrubbed. Have a great day!

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