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bomcdon2's profile

New Member


1 Message

Tuesday, March 7th, 2023 2:46 AM

Current status - Denied We can’t unlock your device because it’s no longer active on an AT&T account.

I tried to unlock my iPhone I used to use while I was on AT&T through the official AT&T unlock page, but it was denied.

I believe this phone satisfied the unlock requirement and I properly chose [NO] for [Do you have a mobile number from AT&T?] option and entered correct the phone's IMEI #, I still getting the below status update.

I tried multiple times , but I got same results. 

ACE - Sage


107.4K Messages

3 months ago

File a routine FCC complaint online


Community Support


215.4K Messages

3 months ago

Hello bomcdon2, we're here to help with unlocking your device.
Let's meet in a Direct Message, so that we can review your account. Please check your Direct Message inbox (it's the chat icon next to the bell icon in the upper right corner of the Forums).

Looking forward to speaking with you.

Carlton, AT&T Community specialist
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