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New Member

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1 Message

Wed, Jun 3, 2020 9:13 AM

Confirmation code

So I just processed a new phone but I got my number changed and I need a confirmation code from my old number to log back into my social media account! But I traded it in so what do I do to receive the code?

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Brand User
ATTHelp

Community Support

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124.8K Messages

a month ago

Hey there @Jekeviahn,

 

 

We can definitely get you in the right direction of getting your login for social media fixed. If you are locked out for security reasons with the social media provider/platform, we would recommend contacting them directly to have your account password reset through another avenue other than your mobile number due to the change. 

 

If this doesn't work out for you, let us know and we can look into other options with us. 

 

 

BrandonC, AT&T Community Specialist

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