Skip to main content
AT&T Community Forums
Get to the head of the class with our Back to School deals!

New Member


1 Message

Wed, Jun 3, 2020 9:13 AM

Confirmation code

So I just processed a new phone but I got my number changed and I need a confirmation code from my old number to log back into my social media account! But I traded it in so what do I do to receive the code?


Brand User

Community Support


124.8K Messages

a month ago

Hey there @Jekeviahn,



We can definitely get you in the right direction of getting your login for social media fixed. If you are locked out for security reasons with the social media provider/platform, we would recommend contacting them directly to have your account password reset through another avenue other than your mobile number due to the change. 


If this doesn't work out for you, let us know and we can look into other options with us. 



BrandonC, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Get started...

Ask a new question