For the latest on our response to Coronavirus (COVID-19), click here.

New Member


1 Message

Fri, Feb 14, 2020 5:45 PM

Comprimised/Hacked/Monitored phone and service through AT&T

Hello, in some way without visually seeing an icon on my iPhone(originally a 6plus, then a 7 or 8, now a 10- which has even been replaced twice under warrenty attempting to stop monitoring)- my information, screen, calls, text- including call interception and rerouting when I've dialed out too- including even receiving iMessages with my data turned completely off a couple times and no wifi logged in, have been accessed and visible to a other people. There are so many more things too.

To eliminate the possibly of this continuing through my phone- I've had my phone fully reset several times and even switched phones, SIM cards, and my phone number- the complete phone part of this situation has been happening someone between a year and a half to over 2 years.

Ideas on how this is possible? And what software or resources these people could have set this up with would be extremely helpful!

Thanks in advance!!



ACE - Sage


71.6K Messages

a month ago

Somebody has hacked your Apple ID, not the phone. Change your password. And then add two-step authorization so that no one can hack your Apple ID again.

🐾 (The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.



796 Messages

a month ago


Check tow avenues - if you’re enrolled in mobile protection with your iPhone, then download the AT&T Protech app and you can chat and call with a technical representative to further look into your phone’s condition. If not, you can also reach out to Apple about your Apple ID via downloading the Apple Support app and chatting in or calling 800-MYIPHON

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
AT&T TV – All Your Entertainment In One Spot.  Learn more…