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356 Messages

Tue, Oct 4, 2016 3:29 AM

com.apple.mobilephone error 1035 meaning?

iPhone 6 iOS 10.02

 

I got this error message when I tried to update my voicemail greeting.

 

Any idea how to fix it?

Responses

Contributor

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3 Messages

2 years ago

It worked for me and several others. Maybe just notnon your version of
iPhone.
--
Thank you,
Melissa Nowak

Contributor

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1 Message

2 years ago

I avoided the dreaded 1035 iphone error message when I made it slightly shorter.  

Contributor

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1 Message

2 years ago

I also am having the same problem.  I try to record a new message and get:

error1035

 

please help.

 

I recently changed to a new provider - is that the problem?

Contributor

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1 Message

2 years ago

I found the following solution worked for me. YMMV

1) Make sure your WiFi is off.

2) Record custom greeting

3) Hit Save

4) Get error 1035

5) Hit “OK”

6) Hit Save


I found that this worked for me, and I even changed my message again right away just to see if it would work again. 

I find it interesting that this is a problem with AT&T, but not my Verizon number. Both are iPhones running the latest update. I hope this simple solution works for you!

Contributor

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1 Message

2 years ago

I had this issue too and had to call my phone number and set it up that way.  Hope it helps anyone getting the error.

Contributor

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1 Message

2 years ago

Didn’t work for me!

Contributor

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1 Message

2 years ago

This worked perfectly!! Thanks for the tips!! ❤️

Contributor

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1 Message

2 years ago

Where do I find my password?

Contributor

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1 Message

a year ago

If I don’t remember my password what should I do? Thanks 

Tutor

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4 Messages

a year ago

JUNE 2019.... still getting this same error message on my iPhone 8+?  Really!?  This phone costs over $1,000... and the "record a voicemail greeting" doesn't work??  This is stupid.

Tutor

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2 Messages

a year ago

The solution is to ignore the error as follows:

1. Record your Custom Greeting.

2. Hit Save (you will get the 1035 error message)

3. Select OK on error message.

4. Your greeting selection at the top of the screen will switch back to Default but your newly recorded Custom greeting will still be showing in the bottom part of the screen.

5. Reselect Custom at the top of the screen and hit Save again.

6. It will now save your custom greeting without the error message.

7. Test by calling your phone from another phone.

Contributor

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1 Message

a year ago

I'm having same problem with my Iphone 7s. don't know how to get my voicemail up and working again!!!

Tutor

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4 Messages

a year ago

 

Jun 14, 2019 2:11 PM

Re: com.apple.mobilephone error 1035 meaning?

The solution is to ignore the error as follows:

1. Record your Custom Greeting.

2. Hit Save (you will get the 1035 error message)

3. Select OK on error message.

4. Your greeting selection at the top of the screen will switch back to Default but your newly recorded Custom greeting will still be showing in the bottom part of the screen.

5. Reselect Custom at the top of the screen and hit Save again.

6. It will now save your custom greeting without the error message.

7. Test by calling your phone from another phone.

 

RESPONSE:

 

JUNE 18, 2019:

 

Hi darbaer... the instructions above ARE helpful...and ultimately worked.

BUTTTT FIRST....

I had to call myself, go through the old-school prompts, CANCEL the current "long-term custom message".

AFTER.... I cancelled the current custom message via the old-school prompts.

THEN it let me record a new "out of the office" message using your advice above.

Thank you 🙂

Tutor

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2 Messages

a year ago

Thanks so much, that did the trick (once I could recall my voicemail box password, of course)! Only, instead of hanging up, I dialed "#" after recording my new greeting, then opted to go back and listen to it, then disconnected. I appreciate the work around. Interestingly, I learned there appears to be a way to also set up an "extended away message" using this same technique, which I'll have to dabble with, come vacation time. Smiley Very Happy

Contributor

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1 Message

a year ago

What I found is that if I record the greeting and then listen to it before saving it will play.  It will then give me the error when I hit "Save".  If I record it and then "Save" it without listening to it, it will "Save". I could then listen to it after it was saved.  Easy fix but seems like an odd glitch that they should fix. 

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