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Tue, Oct 4, 2016 3:29 AM
iPhone 6 iOS 10.02
I got this error message when I tried to update my voicemail greeting.
Any idea how to fix it?
6 months ago
3 years ago
I had this problem, and my voicemail box was full, I deleted several voicemails and then it worked.
Go into your VM by pressing and holding one, go into personal options, administrative options, then turn off password. Done
My telephone now receives calls but does not correctly display new Voice Mail messages. Interestingly, it displays the little red circle on the green phone icon, but not on the VM icon. When I try to retrieve VM using the VM icon at the bottom of the screen, I am unable to do so. The red balloon will not disappear until I access my VM via the press 1 method to access VM.
I have rebooted the phone. I now have removed the password protection from the VM as suggested by markrjinlv above to see if this is a practicle workaround. Regardless, even if it does, it STILL means that the VM interface of iphone with AT&T is faulty.
The voice mail prompts worked. I had reset networks, turned off WiFi, visited the AT&T store where they gave up and referred me to Apple. (They put it on a diagnositic machine it showed me that it said it had a software problem.
I spoke to 2 Apple support people, one a 'supervisor' who said I needed hands on with an Apple genius at the store. I went to the Apple store, willing to wait - was told first appointment was Thursday - and this was Saturday, and this is a business phone. An employee had some sympathy and played with it a bit - and said anything with voicemail is a carrier problem, and I should go back there.
What astounds me is that none of these people working for AT&T or Apple suggested this solution.
Whew! very glad you posted!
Thanks! Suggestion 29 worked for me on my i7. WiFi off Data on Cloud drive off. Recorded my vm message and it took! Thanks again!
THe "SOLVED" link takes you to a "not found" page.
What I finally got to work was to enter the voicemailbox by pressing and holding "1" - when there, press 4 for mailbox options, 3 to set personal greeting and then re-record the personal message there.
This is a work phone and I can't reset the entire IOS and start over as there are settings that only my IT dept has access to - so the amount of time for that recommended fix would be extremely costly.
This is a STUPID error that I find unbelievable that AT&T hasn't fixed yet. 😞
I had the same problem. Cellular turned on etc. noticed my data roaming was not enabled. turned that on and i was able to save my greeting
Same problem here. Tried all suggestions and still getting error message.
Clicked on link....and got this now:
ErrorSorry, we can't display the tutorial for the topic selected. Please try another topic.
You are my hero
How can we improve?
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