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Contributor

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1 Message

Wed, Aug 1, 2018 2:10 PM

com.apple.mobilephone error 1035 meaning iPhone 8

 Since the purchase of my new phone, the iPhone 8,  I am unable to retrieve any voicemails that had been sent to me. And this is the error code I receive when I try to reset my visual voicemail. 

com.apple.mobilephone error 1035 meaning

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ATTHelp

Community Support

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136.4K Messages

2 years ago

Hello @Jbar43,

 

We can definitely take a closer look into why you're unable to retrieve any voicemails on your new device. Please follow these helpful Steps to set up visual voicemail on your new device. Let us know if this helps.

 

Sean, AT&T Community Specialist

 

 

 

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

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1 Message

2 years ago

i have an i[phone 8 and every time i try to update the custom greeting it give me com.apple.mobile . error1035. and reverts back to default , i can get all my voicemails fine i just cant reset the custom greeting any idea why that would be 

Contributor

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1 Message

2 years ago

Have the same problem, however I don’t see a solution from AT T

Contributor

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1 Message

2 years ago

Same problem, but also visual voicemail not working...very frustrating as am losing business because of missed voicemails.

Contributor

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1 Message

2 years ago

Had several people tell me they’ve left me a voicemail, not getting any. I’ve tried to set up a custom greeting and i get the error code 1035 in my iPhone 8. I’ve restarted my phone, did the recent update, nothing fixed this. What can I do?

Contributor

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1 Message

2 years ago

Same Problem. Same error code. What's wrong with APPLE? How many people like change? I would think nobody. Yet Apple with every update, changes things so much that people have to figure out how to work things all over again. Its to the point I can't stand updates. Phone working great, know how to do everything I need. then BAM update changes everything, and APPLE thinks people like that. STOP IT. improve what we already know, not create something new for people to learn how to use. If it's not broken don't fix it.

Contributor

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1 Message

2 years ago

I had to turn bluetooth off also before it would work.

Tutor

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1 Message

2 years ago

Same problem and the only way I've found to remedy it is to do the following:

1. Record your Custom Greeting.

2. Hit Save (you will get the error message)

3. Select OK on error message.

4. Your greeting selection at the top of the screen will switch back to Default but your newly recorded Custom greeting will still be showing in the bottom part of the screen.

5. Reselect Custom at the top of the screen and hit Save again.

6. It should now save your custom greeting without the error message.

7. Test by calling your phone from another phone.

Contributor

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1 Message

2 years ago

Thank you it worked just as you suggested. 

Tutor

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2 Messages

a year ago

Yes!!!  This is the only one of dozens of offered solutions that worked.  why can't AT&T tell users to ignore the message and tehn choose the custom greeting that results.  the error message send you down a path that is STUPID!!

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