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Zacscirocco12's profile

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1 Message

Fri, Aug 12, 2022 7:30 PM

Cell plan in Dominican republic

I am in the Dominican Republic and have chosen to decline the option for 10 dollars a day for unlimited service as I have wifi 24/7 at my resort. Well I just found out my data is still going through even tho I turned off my cellular plan in the option of my iPhone. I am wondering if I am going to be charged the standard rate and if I am who do I dispute this with as I’m not paying it as there should be no reason I’m receiving texts or calls with my data off

ACE - Sage

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100.3K Messages

2 m مضت

 Just for the convenience and the safety net, you should have taken the $10 per day plan.

Instead you'll be charged $2.05 per megabyte. Read that again per megabyte not gigabyte.

You wouldn't be charged anything at all if you are controlling your phone in the way that you stated. If you had turned off data roaming, or better yet put your phone in airplane mode and then turn Wi-Fi back on.

Lastly, AT&t does not even know you are outside the country or where in the world you are until you connect to a foreign Tower and use service. Buy your own admission that is exactly what you have done.

AT&t may agree to rerate your charges, but they are all valid, and if they don't, you owe the bill.

(edited)

dwill05

ACE - Master

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6.9K Messages

2 m مضت

How have you turned off your cellular plan, as you describe?  You needed to put the phone in airplane mode, and then turn on the non-cellular services (like Bluetooth and WiFi) you still want to use individually.

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