Carrier reveal

For eSIM iPads you will want to follow the provided steps:

• Go to Settings > Cellular Data.

Under these settings, AT&T will display as the carrier if the device was sold through AT&T sales channels (excluding Apple and National Retailers). See the details under Change cellular network settings when you visit Signal & Cellular Data for Apple iPad mini (6th Gen).

 

To have carrier visibility on an iPad, all compatible iPad devices sold through an AT&T channel should be activated through the respective front-end point-of-sale ((Edited per community guidelines)) system. 

• Models sold through Apple channels display AT&T, T-Mobile, Sprint, AlwaysOnline, Truphone, and Gigsky in the U.S. (this list is subject to change as more carriers support the on-device purchasing flow).
  • eSIM model iPads may also display Other.
  • Other is also used by carriers that support QR code scanning to download an eSIM. AT&T does support QR code eSIM provisioning.
• Models sold through AT&T channels only display AT&T as an activation option. To change carriers:
  • eSIM-based iPads: Customers must contact AT&T Customer Service to request/reveal other carriers. This is the "carrier visibility" process. 

Try this and let us know how this goes. If you've activated your iPad through the on-device flow upon purchase at AT&T then we can provide Carrier Visibility Support. 

 

Lar, AT&T Community Specialist

 

In order to see if your device in SIM locked:

On your iPhone or iPad, go to Settings > General > About. Scroll down and find “Carrier Lock” or “Network Provider Lock”. If you see No SIM restrictions, this means that the iPhone or iPad is completely unlocked.

 

 

Let us know if this helps!

 

 

TT, AT&T Community Specialist