Skip to main content
AT&T Community Forums
E

New Member

 • 

2 Messages

Fri, Sep 25, 2020 6:56 PM

Cant unlock my phone

I can’t unlock my phone which is locked to AT&T. I tried unlocking it using the at&t unlocking portal but i got an email saying that my imei was not on the AT&T list of locked phones but my iphone is currently locked to AT&T please help

Responses

dwill05

Master

 • 

4.2K Messages

a month ago

You’ll have to call them. There could be a number of valid reasons that the IMEI number isn’t in their database, and until that number gets added by you contacting them directly, the unlocking portal isn’t going to work.

Get started...

Ask a new question