The new iPhone 14
ben_kemper's profile

New Member

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2 Messages

Sunday, November 27th, 2022 12:42 AM

Can't text pictures to non iphone users

Between my family and I we have three iphones and one galaxy phone.  The iphone users cannot text pictures to the galaxy users or any other non iphone users either.

I have refreshed the connection per the ATT web site and restarted our phones.

Cellular data is turned on

Sent as SMS is turned on

MMS Messaging is turned on

I get a message that says "Message Failed to Send"

Thank you for helping to get this resolved.

ATTHelp

Community Support

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207.4K Messages

2 months ago

We're sorry to hear that you are not able to text pictures from your iPhone to Samsung users, @ben_kemper

 

We want to help. Let’s meet in a Direct Message to discuss your account details and escalating your tech issue. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the Forums).

 

We look forward to discovering a solution for you. Thanks for reaching out to AT&T Community Forums!

 

Nelson, AT&T Community Specialist

 

 

New Member

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2 Messages

30 days ago

I apologize, I missed the messages.  Can you send me a new link to follow up on this conversation?

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