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1 Message

Sat, Jun 17, 2017 1:40 AM

Can't set up voicemail!!!!!!!!!!!!

I have an iPhone 7 and I'm having trouble setting up my voicemail.  According to what I read on the ATT site, I tap voicemail and then tap Set Up Now.  When I tap voicemail, it just calls the voicemail directly.  HELP!!!!!!!


Brand User



108.6K Messages

3 years ago

Hello @SadiGirl!


Thank you for reaching out! I am sorry to hear you are having issues setting up your Voicemail. I will be happy to help!


To set up Visual Voicemail, first make sure your Cellular Data is enabled. After this, tap on the Phone icon > Voicemail > Set up Now. Alternatively, you can press and hold the 1-Key and follow the instructions.


If you receive any error message during the process, please try restarting the phone by powering it Off for about 10 seconds and then turn it back On.


In addition, the AT&T Troubleshoot & Resolve tool provides a guide to identify and resolve Voicemail issues. Make sure to select your phone’s make and model if it’s not already selected > Service/Network > Voicemail.  


Please let us know how this works out for you! Have a nice day!


Anabel, AT&T Community Specialist

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.



1 Message

a year ago

I can’t set up voicemail it always sounds busy when I call I have an iPhone 5s please help!!!

New Member


1 Message

a month ago

I’ve been trying to set up a voicemail but it does not give me an option to! All it says is call voicemail but I don’t have a voicemail.