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JCavaloer's profile

Contributor

 • 

1 Message

Sun, May 20, 2018 12:17 AM

Can’t send sms messages!

I can receive message but can’t respond with out it saying “not delivered”. With iPhone, of course I can respond with iMessage obviously but when responding to non iPhone users, I keep saying not delivered. I can make out going calls and receive calls and also surf the web browser.

ATTHelp

Community Support

 • 

179.8K Messages

4 y ago

Hello @JCavaloer,


It can be confusing not being able to send out regular messages when you can make and receive calls.  I will be more than happy to help guide you to the correct path! I recommend visiting our Troubleshoot & Resolve Tool! This fantastic resource is like connecting directly to a tech support agent! After selecting your phone’s make and model, please go to Network/Service Issues > Messages.


Have an amazing day!


Katie, AT&T Community Specialist

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