For the latest on our response to Coronavirus (COVID-19), click here.
Can't send photo in MMS text message from iphone to android
I am unable to send a photo from my iphone to an android device ("green" not "blue" text). The "add photo" icon is messaging is not responsive.
iphone messaging iphone to iphone works perfectly.
I can send a plain text from iphone to android. Just not a picture.
I checked that MMS is "on" on the iphone
I check both over wifi and over cellular (turning each off independently)
I have reset my network connections
The iphone has been restarted several times at every step along the way
My wife's iphone which is on the same AT&T account is able to send photos to an android user.
I contacted AT&T support several days ago. They said they also reset my network connections. I have not heard anything since on this open support ticket.
Thanks if anyone can give advice of what to try next!