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New Member

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3 Messages

Sat, Sep 19, 2020 1:48 PM

Cannot receive Twitter SMS verification code on my iPhone (ATT mobile a/c)

On my ATT mobile iPhone I have a Twitter account. I want to add my existing ATT cell number, however, I need to verify the number via a Twitter SMS. However, the SMS does not come through. Looking for help from ATT so I can receive the SMS from Twitter. I have looked at my blocked accounts on my iPhone. None relate to Twitter.

 

Thank you

Responses

New Member

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3 Messages

a month ago

Anyone?

Brand User
ATTHelp

Community Support

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136.2K Messages

a month ago

Greetings @risingleo99,

 

We understand you'd like to be able to use your Twitter account but, not receiving the SMS for verification. We'd be more than happy to provide you with assistance on not being able to receive SMS.

 

But, first we need to ask some questions to better assist.

  • What is the model of the iPhone you have?
  • Are you able to send messages? Also are their other applications where you had the same issue? 
  • Have you tried to factory reset your device and see if that helps.

Jacob, AT&T Community Specialist 

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