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mjb23sg's profile

Contributor

 • 

1 Message

Fri, Jun 5, 2015 3:59 PM

Cannot Receive Group SMS from non-iPhones

Hello,

 

Iphone 5s, I can receive and send texts to iphones, group iphones only chat as well as I can receive texts from individual non-iphone SMS.

 

However one group chat I have with 2 iphones and 5 non-iphones I do not receive any SMS messages for hours, then 30 all at once, then nothing.

 

Please help,

Thanks

Responses

ATTMobilityCare

Community Support

 • 

15.2K Messages

6 y ago

Hi there @mjb23sg

 

I’m sorry to hear you are experiencing group messaging issues! I’d be happy to help! Can you please answer the following for me so we can best assist?

 

  • Date issue started
  • Always been this way?
  • With WiFi disabled, can you load http://att.com/ttr
  • Can you send/receive picture messages to non-iPhones?

 

Thanks,

Charise

 

AT&T Customer Care

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