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Tue, Oct 27, 2020 12:24 AM
My wife cannot receive any incoming calls originating from Verizon. No ringing, no showed missed calls. She has an iPhone 8.
a month ago
Thank you for reaching out to us. We'll be happy to look into this for you.
When did your wife first start having issues with phone calls from Verizon? Is the device software up to date? Is she still able to call and receive calls from others? Has she tried any troubleshooting, such as resetting her network settings? What zip code is she located in? With more details, we'll have a better idea of how to proceed.
Darais, AT&T Community Specialist
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It’s fixed now. Had to return the phone to the AT&T store and have it reloaded to the network from scratch.
Thank you for your response.
We're glad to hear your concern has been resolved.
If you ever have any other questions or concerns in the future, feel free to reach back out as we always here to help!
Jonye, AT&T Community Specialist
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