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AjAnne's profile



1 Message

Wednesday, March 8th, 2017 5:33 AM

Cannot find IMEI Number in ATT Device Portal

Hi, Cannot find IMEI Number for my iphone 6 in Att Device Portal..

Community Support


231.4K Messages

7 years ago

Hi @AjAnne,


Being able to find the IMEI number for your device should be an easy task. I find it hard to find it on my iPhone as well. It’s my pleasure to help with a few tricks!


At this time the IMEI number cannot be found on the account itself, I do apologize for the inconvenience. The good news is you can find it directly from your phone. The first way to get your IMEI number is by dialing * # 06 # straight from your device.


The second way to retrieve your IMEI is by going through the settings. Please go to Settings > General > About, and you will also see the IMEI there.


Please let us know if these tricks do not help. Thank you for your time and have a wonderful day!


Demetria, AT&T Community Forums

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