Cannot activate new iPhone 11.
I purchased an additional line to my existing wireless plan. I am unable to activate the new line/phone. I tried using the att.com/activations webpage, but it gives me an error message:
ACT107 : Looks like there aren't any numbers eligible for activation on the associated account.
- For help, call us at 866.895.1099.
- If you're activating an insurance replacement device, call us at 866.895.1099.
- If you're activating a device purchased from a retail partner and a new, unused SIM card, go to att.com/activate, or call us at 800.331.0500.
I tried calling AT&T for 4 hours today and no one could help. I was transferred from department to department without any help. Can someone please help me? I assumed that activating a new line would not be difficult.