New Member
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1 Message
canceled order
canceled an order for new phone and tried to go back in and buy a different one but it now says i have a wireless account even though it was cancelled. (Edited per community guidelines)?
New Member
•
1 Message
canceled an order for new phone and tried to go back in and buy a different one but it now says i have a wireless account even though it was cancelled. (Edited per community guidelines)?
ATTHelp
Community Support
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231.3K Messages
2 years ago
Hello @slhorner0818,
Thank you for reaching out to us.
Please allow our system some additional time for your order to reflect as canceled then try again.
If you're still experiencing this same issue, we recommend visiting an AT&T store near you for further assistance.
Hope this helps!
Sean, AT&T Community Specialist
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