For the mom who gives us everything - Mother's Day gifts that connects us.
The new iPhone 15
S

New Member

 • 

1 Message

Friday, December 31st, 2021 1:26 AM

canceled order

canceled an order for new phone and tried to go back in and buy a different one but it now says i have a wireless account even though it was cancelled.  (Edited per community guidelines)?

Community Support

 • 

231.3K Messages

2 years ago

Hello @,

 

Thank you for reaching out to us.

 

Please allow our system some additional time for your order to reflect as canceled then try again.

 

If you're still experiencing this same issue, we recommend visiting an AT&T store near you for further assistance.

 

Hope this helps!

Sean, AT&T Community Specialist

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