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1 Message

Mon, Aug 27, 2018 5:49 PM

Canceled AT&T wireless order

I placed a order for an iPhone 7plus I paid 260 down then I got an email 4 days later saying I would need to make another deposit so I canceled the order. I contacted AT&T they told me it would take 3-5 days to get my money back here it is 7 days and still no money. I don’t understand how they can take your money so fast but can’t refund it back quick!


Accepted Solution

Official Solution

Brand User



108.7K Messages

a year ago

Hey there, @Abuzaid2!


AT&T processes refunds within 5-7 business days and can take up to 15 business days to post in your account, depending on your financial institution.


We hope this information helps!


Lar, AT&T Community Specialist

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.