Contributor
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1 Message
Can not receive text IPhone 6
I am traveling outside US and can not receive text. I can send but not receive When I called AT &T they send a text to move forward but i can not get the text My friends say they are texting me but I dont get them?
ATTMobilityCare
Community Support
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15.2K Messages
7 years ago
Hi there @mauijgirl
Thank you for reaching out to AT&T Community Forums! I am sorry that you are having an issue with receiving text messages. We definitely want to get that fixed for you!
If you have a working phone, you can dial our International Support team at 916-843-4685 (you will not be charged for this call). They specialize in assisting our customers with issues that occur while roaming outside of the US.
You can also send us a PRIVATE MESSAGE so we can further assist you. Please include your full name, phone number, and a good time to reach you.
I apologize for the inconvenience and appreciate your continued business with AT&T!
Tim, Community Specialist
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