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mauijgirl's profile

Contributor

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1 Message

Tue, May 31, 2016 9:34 AM

Can not receive text IPhone 6

I am traveling outside US and can not receive text.  I can send but not receive  When I called AT &T they send a text to move forward but i can not get the text  My friends say they are texting me but I dont get them?

Community Support

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15.2K Messages

6 y مضت

Hi there @mauijgirl

 

Thank you for reaching out to AT&T Community Forums! I am sorry that you are having an issue with receiving text messages. We definitely want to get that fixed for you!

 

If you have a working phone, you can dial our International Support team at 916-843-4685 (you will not be charged for this call). They specialize in assisting our customers with issues that occur while roaming outside of the US.

 

You can also send us a PRIVATE MESSAGE so we can further assist you. Please include your full name, phone number, and a good time to reach you.

 

I apologize for the inconvenience and appreciate your continued business with AT&T!

 

Tim, Community Specialist

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