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What is happening with 3G?

New Member


1 Message

Thu, Jul 29, 2021 3:05 AM

Callers Cannot Leave a Voicemail

Whenever anyone tries to call me, it does not allow them to leave a message and instead goes "The wireless customer you are trying to call is not available. Please try again later." I have tried turning my cellular off for 30 seconds, going on AirPlane Mode for 30 seconds, turning my phone off, resetting my voicemail password, etc., and nothing is working. 


Community Support


176.1K Messages

4 m ago

Hello @husone,


We'd be more than happy to take a closer look into what's going on with your voicemail.


We'll need some additional details in order for us to better assist you:

  • How long has this been going on?
  • What is the make and model of the cell phone that you're using?
  • Did you previously successfully set up your voicemail?
  • Also, have you recently gotten a new cell phone or made any changes to your voicemail before this occurred?

Please let us know.


In the meantime, we recommend using our Troubleshoot & Resolve Tool to fix Voicemail issues. Simply select your device and the issue, then follow the steps to find a solution.


We hope this helps and look forward to hearing back from you soon!


Sean, AT&T Community Specialist

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