The new iPhone 15
K

New Member

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1 Message

Sunday, August 2nd, 2020 1:46 PM

Caller can’t hear me but I can hear them

This is happening on both my iPhones, different models. It happens about one minute into the call. Wifi calling is on. Internet works fine otherwise. Already rebooted phone. 

Community Support

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231.3K Messages

4 years ago

Hello @kbereyso,

 

We can definitely provide you with some troubleshooting steps for when people can't hear you during phone calls.

 

We recommend that you first try using our Troubleshoot & Resolve Tool to fix Wi-Fi Calling issues. Simply select your device and the issue, then follow the steps to find a solution.

 

You can also follow the steps at this link to Learn what to do if people can't hear you during phone calls on your iPhone.

 

Hope this helps!

 

Sean, AT&T Community Specialist

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