Both my husband and I use Call Protect. We got new iPhones. On my new phone I can log into the Call Protect app without a problem. On my husband’s phone every time I try to sign in to the as soon as I enter the pin code it tells me that “we hit a snag try again later” I have deleted the app. Allowed it to Delete the data. Done a hard reset on the iPhone. Turned it off and back on again. Just for the heck of it. And then download it and reinstall the app. Same problem.