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andyjona
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Teacher

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26 Messages

Wed, Oct 1, 2014 1:20 AM

Buy at Apple with NEXT Plan

Found out that the Apple store near us have an available model that I like. So I'm wanting to cancel my pre-order and go to the store instead. But, I'm wondering if I can get the NEXT plan if i do that. Have anyone done it?

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Official Solution

jtrue28

Scholar

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249 Messages

7 y ago

Absolutely. We ordered both of our phones from the Apple Store app and chose the NEXT plans for both.
GeekBoy

Master

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4.1K Messages

7 y ago


@andyjona wrote:

Found out that the Apple store near us have an available model that I like. So I'm wanting to cancel my pre-order and go to the store instead. But, I'm wondering if I can get the NEXT plan if i do that. Have anyone done it?


I'm not sure if Apple/AT&T have resolved thei issue which was not allowing in-store pickup for orders using AT&T NEXT.  I know during the pre-order time, you could only choose to have your new iPhone shipped to you from Apple if you used NEXT, but this may have changed since then.

andyjona

Teacher

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26 Messages

7 y ago

Thanks!

Did you order the phone online and pickup at the store or you went to the store and bought it there?

 

I currently have a pending order with AT&T and when I tried ordering at Apple, it told me that they cannot process the order. Probably because I have a pending order with AT&T and i wanna be sure i could get my phone tomorrow before I cancel my order with AT&T and lose my place in line.

andyjona

Teacher

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26 Messages

7 y ago

Thank you! I'm chatting with AT&T rep right now and she seemed to know what she's talking about. Hopefully she could tell me if this issue has been resolved.

andyjona

Teacher

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26 Messages

7 y ago

So I gave it a shot, cancelled my order with AT&T and ordered my phone online at the Apple website, even after the AT&T rep told me that I can only go to the store for an exchange. And you're right, Apple does not give the option for store pickup with the NEXT upgrade, only home delivery. And you cannot cancel the order yet. It said that "you may be able to cancel once the order has started processing".

 

My estimated shipping now is 10/29-11/5 which is a little closer than AT&T which was 10/31-11/9.

 

I will check my order status tomorrow and check if the store still have the phone In Stock, then i will cancel my order, if possible, and drive to the store immediately after. And will cross my fingers the whole time that nobody would beat me to it.

 

I'm feeling adventurous here! 😛

TinaFl1234

Teacher

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16 Messages

7 y ago

I went to the store and was able to do the next plan and got my phone right on the spot.  I didn't have to order online to do that.  The main issue is people going from one next plan to another next plan. They aren't able to do that, unless you pay off your device (which you can also do at the Apple store). 

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