AT&T Community Forums

Bought an iPhone which is carrier locked. Unable to use the phone here in India

I am an iPhone user from India and my colleague bought me an iPhone 11 pro max from a Pawn Shop in the United States for a hefty amount of $900 USD. I tried to apply for an unlock request but I was surprised to see an error message that the phone is reported lost or stolen. I am stuck with the phone and unable to use it for my day to day needs. I have no idea if I can use this phone or not. I request AT&T to check the database and help me out with this issue. Required information will be shared upon request.

Responses

Accepted Solution

Official Solution

Constructive

Former Employee

•

32.9K Messages

4 years ago

it surprises you it’s lost or stolen when bought at a pawn shop? The phone will never be unlocked and will not ever be used with any carriers blacklisting is not done by accident the rightful owner has reported it lost or stolen. I’m afraid you have an expensive iPod or paperweight

7

M

mvk3012

New Member

•

4 Messages

Buddy, Thanks for responding on time. We are outsiders seldom visiting US. This has turned out to be a nightmare for us. How do we know if the phone which is sold to us is reported lost or stolen by the righteous owner before the purchase?

Like

4 years ago

0

P

Phinity

New Member

•

7 Messages

There are online website that can verify iPhones elegibility via imei for a token. And so far provides a better service in that regard and timely response too. Cheers

[EDITED per Community Guidelines]

(edited)

Like

4 years ago

0

Constructive

Former Employee

•

32.9K Messages

these types of posts are against the terms of service as your giving a solution to skirt around a stolen phone issue. I would expect that the mods will either edit or delete your post

-------------------INCLUDED IN EACH POST FOR CLARIFICATION______
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.

Like

4 years ago

0

Constructive

Former Employee

•

32.9K Messages

@mvk3012 you don’t unless you buy from a reputable source and a pawn shop isn’t one.

-------------------INCLUDED IN EACH POST FOR CLARIFICATION______
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.

Like

4 years ago

formerlyknownas

ACE - Sage

•

117.2K Messages

@Constructive
There are websites who claimed that they can remove Blacklist from a device, but can't it's a fraud and they take additional money from a consumer who's already been ripped off once for a temporary fix. In the case of an iPhone as soon as the user changes SIM cards the phone gets locked again and is back on The Blacklist

🐾 I don’t work for AT&T or any carrier. Former AT&T, Current Verizon customer. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

Award for Community Excellence Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Like

4 years ago

0

P

Phinity

New Member

•

7 Messages

4 years ago

@Constructive have said it all, however; as I’m currently in the same shoes as you are right now and I’m considering using alternatives [EDITED per Community Guidelines] but you wouldn’t be able to wipe or restore or better still get an Unlock Chip.

#I hope my kinda con3bution is allowed here ??

(edited)

1

M

mvk3012

New Member

•

4 Messages

Thanks Phinity! However, it is still disgusting to see how people make fool out of outsiders visiting a country like US and sell a phone which is locked by a carrier. Every country has got crooks like these and they do not deserve a place on earth.

Like

4 years ago

0

mvk3012

Bought an iPhone which is carrier locked. Unable to use the phone here in India

Constructive

mvk3012

Phinity

Constructive

Constructive

formerlyknownas

Phinity

mvk3012

Related Conversations

Did this help you?

Tags