New Member
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2 Messages
Background file using up memory
I can’t free up enough space on my iPhone 6s. What I delete gets added to a glitch file that an ATT tech found. It’s now 6GB. Now AT&T says they can’t access the phone due to privacy issues to delete that file. Any suggestions?
Constructive
Former Employee
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32.9K Messages
4 years ago
Go to an apple
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Forumz
New Member
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2 Messages
4 years ago
I changed my post to clarify it's an iPhone 6s. Thank you.
(edited)
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dwill05
ACE - Master
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10.4K Messages
4 years ago
When you delete things from an iPhone, I’m not aware that they actually stay on the phone, so I’m suspicious of this “glitch file”. Curious how a AT&T tech would find that since they don’t work on iPhones. In any case, if the phone isn’t deleting things properly, it’s something you have to take up with Apple.
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