New Member
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Audio
Hey my audio for calls and videos doesnt work it only works with bluetooth devices hooked up. But even w the Bluetooth hooked up I can’t hear sound after recording videos
New Member
•
1 Message
Hey my audio for calls and videos doesnt work it only works with bluetooth devices hooked up. But even w the Bluetooth hooked up I can’t hear sound after recording videos
ATTHelp
Community Support
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231.5K Messages
4 years ago
Let's look into that for you, @Mhone20!
There are a couple of steps you can take which may help resolve the poor audio on your device. We just need more information about your experience.
Make sure to remove all screen protectors, films, or cases from your device. Check the speaker opening to see if it's blocked or dirty. On iPhone only, make sure that the receiver is not blocked or dirty. If necessary, clean the speaker or receiver opening with a small, soft-bristled brush. Make sure that the brush is clean and dry.
Let us know so that we may provide further assistance.
Lar, AT&T Community Specialist
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