New Member
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3 Messages
AT&T Refurbished Iphone 12 Pro Max
TO KEEP IN MIND! I AM NOT FROM US
I just bought a refurbished iphone 12 pro max from Amazon and I found that AT&T is cheaper so I bought it and when I received it, I could not use my sim card, so I went to a local repair shop and they told me that it was locked by a carrier, I took more information from them and finally knew that it was locked by AT&T, is there a way to unlock it. As I can't use your carrier in my country.
Thank You,
Accepted Solution
Official Solution
formerlyknownas
ACE - Sage
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117K Messages
2 years ago
@Mohammed_alajmi
I don't think you understand. Your phone's IMEI is not registered in AT&T unlock portal which is the only way to request the phone be unlocked. In order to get it unlocked you would have to be a customer of AT&T. You can't, because you don't live in the USA.
Return the phone to Amazon.
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formerlyknownas
ACE - Sage
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117K Messages
2 years ago
Probably not. AT&T can't unlock a phone that hasn't been registered and used on AT&T for 60 days of paid service. Which you can't get or use out of USA. Return the phone. (now you know why it was cheaper)
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sandblaster
ACE - Expert
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64.7K Messages
2 years ago
To unlock use the unlock portal but your phone likely won’t meet the requirements to unlock. There is a minimum usage on ATT requirement. You may need to return the phone:
https://www.att.com/deviceunlock/
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Mohammed_alajmi
New Member
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3 Messages
2 years ago
@sandblaster I think I can't as I need to connect to AT&T Hotspot to unlock it
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dwill05
ACE - Master
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10.4K Messages
2 years ago
No connection to AT&T is needed for the actual unlocking. That’s done via the Apple servers, so all you need to do is connect to them.
The only connection to AT&T that’s required is to their web unlocking portal, but that doesn’t have to go through an AT&T hotspot. You connect to that how you normally do to any other web site.
However, if you’re trying to connect from overseas, you could see a network error message that prevents you from accessing the site. If that’s the case, you should try using a US based VPN to get around the block on foreign ISPs.
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Mohammed_alajmi
New Member
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3 Messages
2 years ago
@formerlyknownas OK, now I understand, so you mean that I should buy the unlocked version as I can't use locked if I am outside USA?
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formerlyknownas
ACE - Sage
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117K Messages
2 years ago
Yes
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