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Wed, Feb 18, 2015 6:20 AM
6 y ago
They are both saying the same thing, just in different ways. You are not under a service contract, but you do have a device installment contract.
So you can cancel your service anytime you want with no penalty, but you WILL have to pay off the balance owed on the phone. The phone is then yours to do as you please; sell it, or if unlocked, use it on another carrier. You cannot just turn in the phone and wash your hands of it.
ACE - Sage
🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.
ACE - Expert
@lizdance40 wrote:As I posted - just like a car purchase -you have to pay off the loan. Nextis an ATT financing program. You signed a contract agreeing to pay for thephone. You can pay it off, and get the phone unlocked, then find serviceelsewhere if you want.
You don't have to pay off your phone first. Since you are not under contract for service, you can cancel your service at anytime but when you do, the balance you owe on your phone will then become due.
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