For the mom who gives us everything - Mother's Day gifts that connects us.
The new iPhone 15
annachristine12's profile

Contributor

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2 Messages

Wednesday, February 18th, 2015 6:20 AM

At&t next

Can you turn AT&T next phones back in?

Accepted Solution

Official Solution

Professor

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3.2K Messages

9 years ago

They are both saying the same thing, just in different ways. You are not under a service contract,  but you do have a device installment contract.

 

So you can cancel your service anytime you want with no penalty, but you WILL have to pay off the balance owed on the phone. The phone is then yours to do as you please; sell it, or if unlocked, use it on another carrier. You cannot just turn in the phone and wash your hands of it.

ACE - Sage

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117.2K Messages

9 years ago

If you chose to upgrade early and use the phone as a trade in, yes.
If you pay off the entire Next installments, the phone is yours do do as you please.

Contributor

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2 Messages

9 years ago

What about if you want to Cancel your service?

Sent from my iPhone

ACE - Sage

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117.2K Messages

9 years ago

No.
You are responsible to pay off the phone.
Just like if you buy a car. You entered into a contract to buy the phone.
You can pay it off and sell it then change service.

ACE - Sage

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117.2K Messages

9 years ago

As I posted - just like a car purchase -you have to pay off the loan. Next
is an ATT financing program. You signed a contract agreeing to pay for the
phone. You can pay it off, and get the phone unlocked, then find service
elsewhere if you want.

ACE - Expert

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64.7K Messages

9 years ago


@lizdance40 wrote:
As I posted - just like a car purchase -you have to pay off the loan. Next
is an ATT financing program. You signed a contract agreeing to pay for the
phone. You can pay it off, and get the phone unlocked, then find service
elsewhere if you want.

You don't have to pay off your phone first. Since you are not under contract for service, you can cancel your service at anytime but when you do, the balance you owe on your phone will then become due.

Tutor

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10 Messages

9 years ago

So then what's the answer? You have a dead device you can't use? I just want out of this program. I want my 5s back. This is ridiculous.
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