Community Support
•
144.8K Messages
Tue, Oct 13, 2020 6:57 PM
AT&T Forums: Apple iPhone 12 Pro Max - Order Now
Meet iPhone 12 Pro Max.
iPhone 12 Pro Max. 5G to download huge files on the go and stream HDR video.¹ Larger 6.7-inch Super Retina XDR display.² Ceramic Shield with 4x better drop performance.³ Incredible low-light photography with the best Pro camera system on an iPhone, and 5x optical zoom range. Cinema-grade Dolby Vision video recording, editing, and playback. Night mode portraits and next-level AR experiences with the LiDAR Scanner. Powerful A14 Bionic chip. And new MagSafe accessories for easy attach and faster wireless charging.⁴ For infinitely spectacular possibilities.
Available Now: Apple iPhone 12 Pro Max with AT&T
Key Features
- 6.7-inch Super Retina XDR display²
- Ceramic Shield, tougher than any smartphone glass
- 5G for superfast downloads and high-quality streaming¹
- A14 Bionic chip, the fastest chip ever in a smartphone
- Pro camera system with 12MP Ultra Wide, Wide, and Telephoto cameras;
- 5x optical zoom range; Night mode, Deep Fusion, Smart HDR 3, Apple ProRAW,⁵ 4K Dolby Vision HDR recording
- LiDAR Scanner for improved AR experiences, Night mode portraits
- 12MP TrueDepth front camera with Night mode, 4K Dolby Vision HDR recording
- Industry-leading IP68 water resistance⁶
- Supports MagSafe accessories for easy attach and faster wireless charging⁴
- iOS 14 with redesigned widgets on the Home screen, all-new App Library,
- App Clips, and more
Don't Forget
- Cases for your Apple iPhone 12 Pro Max (coming soon)
- Moving phones? Transferring your data is easy
- Protect your Investment with AT&T Device Protection
Legal
¹ Data plan required. 5G is available in select markets and through select carriers. Speeds vary based on site conditions and carrier. For details on 5G support, contact your carrier and see
apple.com/iphone/cellular.
²The display has rounded corners. When measured as a rectangle, the screen is 6.06 inches diagonally. Actual viewable area is less.
³Claim based on iPhone 12 Pro Ceramic Shield front compared with previous-generation iPhone.
⁴Accessories are sold separately.
⁵Apple ProRAW coming soon.
⁶ iPhone 12 Pro is splash, water, and dust resistant and was tested under controlled laboratory conditions with a rating of IP68 under IEC standard 60529 (maximum depth of 6 meters up to 30
minutes). Splash, water, and dust resistance are not permanent conditions. Resistance might decrease as a result of normal wear. Do not attempt to charge a wet iPhone; refer to the user guide
for cleaning and drying instructions. Liquid damage not covered under warranty.
Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.
Questions
•
Updated
2 months ago
• Edited
795
8
Responses
dke720
New Member
•
1 Message
3 months ago
When will the website be updated to show the iPhone 12 Pro Max trade in offer for up to $350? I have an iPhone 7 plus 256g to trade in, will that qualify for the $350?
0
0
ATTDmitriyCM
Community Manager
•
9.5K Messages
3 months ago
Hi @dke720
The page should update when the pre orders start on November 6. At that time, there will be an option to add a trade in offer to your order. Here are the full offer details:
UP TO $800 OFF APPLE SMARTPHONES
Get up to $800 off an eligible smartphone when you add a new line or upgrade an existing line.
Limited time offer. Available in select locations.
You’ll need to:
Then you’ll get:
Important notes:
Qualifying Installment Plan:
Business customers:
Eligible Devices:
Additional terms:
Rethink Possible
Did a post have an answer that worked for you? Help other users by marking helpful posts as an "Accepted Answer". And don't forget to leave a Like!
0
0
Calliegirl90
New Member
•
2 Messages
3 months ago
Hi there I’m wanting to upgrade my XR for the iPhone 12 Pro promotion. My phone is not fully paid off but I have the option to pay $50 and upgrade. By doing this will I still get the $800 promo? When I go to checkout it’s not showing any smaller amount or what it would be after the 3 cycles
1
0
bjmc1268
Contributor
•
2 Messages
3 months ago
so is the iphone 12 pro max included in the trade in offer for the $800 credit? i only see iphone 12 pro 512 gb for $1300 on the information.
0
0
UncleOwn
New Member
•
1 Message
3 months ago
I'm trying to decide whether to do this, so I have a few questions.
My wife and I share a contract and have an iPhone XS Max with 512 GB to trade in. This is fully ours (bought unlocked, paid full price). My possibly wrong impression is (please correct me):
1. We order an iPhone 12 Pro Max using the AT&T offer above (I'll be using Apple's site).
2. This obligates us to pay the phone off over 30 equal monthly installments.
3. Within 30 days of activation, I give the XS Max to AT&T for trade-in.
4. Assuming AT&T deems the XS Max worth $95 or more (it works and is in great shape cosmetically, so I would assume that), we get a $800 credit on the installment plan.
5. The new iPhone 12 Pro Max will be locked to AT&T and can be unlocked after the 30 months are over.
So essentially, the tradeoff for us is that instead of getting a much lower trade-in value elsewhere, we get $800 but need to go with the installment plan.
Is this mostly correct?
Bonus question: We're "upgrade eligible" on both our lines. Does this factor in in any way or unlock something else?
Thanks in advance for any replies!
(edited)
0
0
thiscompanydoesntcare
New Member
•
2 Messages
2 months ago
Preordered the 12 pro, returned it the Monday after launch day. Because it was a phone order I had to mail it back. THEY HAVE NO IDEA WHERE THE PHONE WENT. How do you lose my phone return? It prevented me from preordering the 12 pro max on Nov 6th. After a week (started fighting with them prior to the 6th) of phone calls someone miraculously was able to remove the return from my account. So I then preordered the 12 pro max on the 10th. The actual FedEx tracking number says it shipped on the 12th with a delivery on the 13th by 8:00pm. The 13th came and went with no delivery. Now it says pending and I'm getting absolutely no help or answers from ATT "customer service" once again.
If you ever upgrade or need a new device. NEVER EVER EVER EVER do it via phone or online with ATT.
This isn't about the phone at this point. It's about the level of incompetence within ATT
(edited)
0
0
szeto07828
Contributor
•
4 Messages
2 months ago
Verizon is offering a buy one get one promotion for the iPhone 12 pro max. Will AT&T do the same to beat the offer?
0
0
dwill05
Master
•
4.8K Messages
2 months ago
Who knows what promotions AT&T will come out with in the future, but they don’t meet or beat other competitors deals. If Verizon is the best fit for you, then jump on it.
0
0
MR_SMiT
ACE - Professor
•
1.7K Messages
2 months ago
@szeto07828 Nobody knows what AT&T promotions are. You can go to Verizon for promos, but "what's the catch?" You have check things out before you, or somebody else get "burned!"😉😂🤔
(edited)
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
0
0