ATT Customer service is the worst!!!!!
My phone for some reason was reported stolen yesterday by someone other than me. I have called multiple times and received conflicting stories on why from at&t. I was able to get a hold of someone on chat live and was told that someone is currently looking at my case to enable my phone back. That was HOURSSSS ago and my phone is still a brick! I've been trying to get a hold of someone on chat live for hours but never get put though. Cant call because my phone was completely disabled. I have to say that this is the worst experience I've had! To get my phone blocked for no reason and have to deal with this mess is unsat! I have literally been on hold or trying to call SOMEONE at ATT to resolve this issue since this morning and have either been told something random or transferred to someone other than who they say they are transferring me to.